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Customer Care... At HCE, we strive to maintain top notch customer satisfaction. To that end, we provide superior customer support for the user, the installer, and the technicians who service our equipment. We are here for you when you need us and we answer our phones-no annoying automated call systems to wade through! If you have a customer service issue, please phone us: 1-800-558-8957, email us at info@gohce.com, complete the contact form, or send us a letter. Technical Support... We diligently 100% test every device we ship-we do not "spot test". Therefore, we boast a less than 1% return rate on equipment. Of course, our systems are UL1069 approved. We take tremendous pride in the reliability of our systems. If you are wondering whether an existing system (your infant security, patient wandering, etc.) at your facility can integrate with one of our nurse call systems, give us a call. We will gladly look into it for you with no obligation. If you have technical questions, please phone us: 1-800-558-8957, email us at techsupport@gohce.com, complete the contact form or try our FAQ page.

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