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Solving Challenges in the Senior Living and Care Industry
Keep Ahead Of Industry Challenges With A Flexible, Scalable Care Communication Solution
Senior care and living providers face increasing challenges. Worrying about your care communication system shouldn’t be one of them.
Address these critical issues by maximizing staff productivity, occupancy, care levels and family satisfaction.
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Elevate Your Business Performance
Cornell has supplied more than 23,000 emergency and care communication systems, across all levels of care while helping to optimize operations, attract referral sources, capitalize on technology investments and increase resident care delivery.
Quality and Timeliness of Care
Continuously increase resident care and staff responsiveness.
Rapid communication elevates the care quality and outcomes. Use technology to drive faster staff response times, staff appropriately and improve family satisfaction.
- Improve care response rates by 50–75% of the industry standard
- Call management tools and reporting help you track care alerts to proactively staff for peak hours
- Eliminate noisy alarms and create a welcoming environment, encouraging residents to call for care
- Elevate care quality and outcomes with timely communication between caregivers using voice or text messaging
Resident and Family Satisfaction
Give residents and families the peace of mind they are receiving the care they deserve.
Peace of mind for residents and families by proving superior care delivery is critical for satisfaction. Provide real-time data collection of response times and care provided to improve satisfaction.
Increase occupancy rates with higher satisfaction levels.
- Provide residents and families quantitative reporting to prove your quality of care
- Easy-to-use mobile technology enables staff to efficiently communicate and work as a team who responds rapidly
- Real-time data collection of staff response times helps you plan staffing for improved care
Operational Efficiency
Optimized operations. Your new normal.
Optimize clinical workflows with data-driven decisions to manage acuity levels and service creep. Keep it easy for staff to be exceptionally efficient with the ability to communicate via voice or text from a single mobile device running multiple care applications.
- Efficiently schedule the exact amount of staff at the right place and time
- Deliver the correct amount of care, in record time
- Eliminate communication overlap and increase care delivery
- Maximize your investment with a future-proof system and a software assurance program guaranteeing the latest software at no additional cost
- Track residents’ needs, staff’s response time and customize zone workflows among teams
- Eliminate the need to purchase numerous devices by running multiple work applications from a single mobile device
- Decrease response times by 50–75%
- Optimize clinical workflows with data driven decisions to manage acuity levels and service creep
- Simplify efficiency for staff with the ability to communicate via voice or text
Competitive Advantage
Stay on top of the ever-changing competitive landscape.
Quantitative proof of better care outcomes is attractive to referral sources and families. Enhance your senior residents’ care and life with smart technology elevating care delivery and business performance.
Increase occupancy rates with higher satisfaction levels.
- Provide residents and families quantitative reporting to prove your quality of care
- Easy-to-use mobile technology enables staff to efficiently communicate and work as a team who responds rapidly
- Real-time data collection of staff response times helps you plan staffing for improved care
- Stay attractive to referral sources and families with increased confidence, competency and care
Staff Performance
Coach staff to perform their best by using real-time data and accountability.
The ability to review response activities makes it easy to evaluate and motivate staff, ensuring the highest level of care is delivered. Increase productivity, accountability and enable performance standards across teams with real-time quantitative data.
- Capture real-time data in response to a resident’s call
- Reward staff who deliver exemplary service and provide training to those who need help
- Log alerts, phone and text messages to increase accountability and encourage caregivers to respond faster, leading to better care
- Improve staff satisfaction by analyzing call trends to better plan and allocate resources
Reporting and Analytics
Measure it. Analyze it. Manage it. Identify call trends and deliver proactive care.
Generate business data for performance monitoring, resource allocation and data-driven decisions to elevate care delivery and efficiency.
- Make data driven decisions to improve care and optimize clinical workflows, with real-time views of care delivery
- Increase alert response times by 50–75% compared to industry averages
- Generate business data for performance monitoring, resource allocation and make data-driven decisions to elevate care delivery
- Web-based reporting provides alert status, location, type, time elapsed, responder and users for administrative reports
Interoperability
Improve responsiveness when your technology works together.
Connect with multiple technology platforms and applications across the care continuum. APIs make it possible to integrate and exchange meaningful resident data.
- Elevate care delivery and business operations by integrating with other technology platforms
- APIs enable connectivity to any system with the proper output protocols to exchange meaningful resident data for a better resident experience
- Addresses HIPAA compliance for secure data exchange
- Eliminate the need to purchase numerous devices by running multiple work applications from a single mobile device
- Nurse call
- Wander management
- Bed alarms
- Fire alarms
- Video cameras
- And more
Longevity
Combining the innovation of a start up with the wisdom of an established company.
Cornell has been designing and developing emergency and care communication systems for over 40 years, with more than 23,000 system supplied. Deep industry knowledge and secure financial underpinnings mitigate your capital investment risk.
- 40 years’ experience designing and developing emergency and care communication systems
- Experienced with more than 23,000 systems supplied
- Deep industry knowledge and secure financial underpinnings mitigate your capital investment risk
- A partner with leading-edge technology founded in solid business acumen
- Systems developed from the ground up, to continuously find better ways to connect people with care
Enterprise-Wide Solutions
Engineered to last, it could be the very last care communication system you implement.
Systems are scalable to grow with your organization. Improve the performance of your care communications with robust functionality and future-proof applications.
- Scalable, enterprise-wide communication systems able to grow with your business
- Software assurance program guarantees the latest software at no additional cost
- Built and continually upgraded for the future
- Improves the performance of your care communications with robust functionality
System Upgrades
Upgrade to greater functionality and ease of use without disrupting your residents’ lives or compromising safety.
Replace your outdated nurse call with leading-edge wireless technology. Comprehensive care communication systems run on a single mobile device, are system engineered to your operating specifics, and are implemented without downtime of your existing nurse call system.
- Replace your outdated nurse call with scalable, future-proof wireless technology
- Directly support your business goals with a custom engineered, secure solution
- Considers your costs, time investment, design requirements and operational risks
- Implement without downtime of your existing nurse call system
- Integrate a leading-edge wireless system into your current infrastructure
New Construction and Renovation
Optimize your new or renovated location with technology to improve care.
Whether you’re building new or adding on to your existing structure, wireless mobile care communication systems are securely engineered for your infrastructure and operating needs. From design through implementation, we provide the expertise and support you need.
- Securely engineered for your infrastructure and operating needs
- Receive expertise and support throughout discovery, design, implementation, training and beyond
- Real-time views of care delivery enables data driven decisions to improve care and optimize clinical workflows
- Enjoy a future-proof system with a software assurance program guaranteeing the latest software at no additional cost